How to do the first time install and configuration of the mxie desktop application. Zultys outlook communicator license is present on the mx. With this interface in place, tasks typically performed on the phone can be done within the mxie interface in a more user friendly way. Mxie also allows for interfacing between other applications such as outlook for your contacts. Server address type the fqdn or ip address of your mx. Zultys technical support this configuration guide was created to assist knowledgeable vendors with configuring the zultys mx phone system with time warner sip trunks using innomedia esbc 93784b ver. Unified communications client for windows, mac and linux. Run the setup software to install the zultys flex communicator on the users computer note.
This page is not a recommendation to remove mxie by zultys, inc. Chat sessions a chat is a series of messages exchanged between two parties. Install mxie on your computer using the default directory assignment, which is c. Za dozen things you should know about mxie june 1, 2009 a dozen things you should know mxie the power of your laptop to communications. Specific time frame how to setup call forwarding in mxie how to setup call forwarding in mxie 5. The 5 most important steps to a successful mxie deployment during the installation of your new zultys phone system include the following steps. Operation on other operating syst ems is currently limited. Zac incorporates all the interoffice communication featurespresence status, secure group chat, web conference, drag and drop call operationsinto an easy to use collaboration tool. How to use your zultys mxie business phone software. To fax from a mac, use action send a fax operation, on linux systems is currently limited.
The zultys mobile realtime unified communications mobility solution for the iphone gives mobile employees realtime access to their corporate zultys unified. Obtain the zultys flex communicator setup software from your zultys authorized channel partner or download from the zultys knowledge base system. You can then create a shortcut to the executable file. Once the application is installed, copy the entire.
Please refer to this link for details of the change microsoft made. The client interface, mxie, runs under windows, mac os x, and linux. Mxie pronounced mixie is software which interfaces between your computer, your phone and the pbx. Zultys voice over ip voip quad computer services ltd. Zultys has been voted one of the top voip service providers in the business. If you are an authorized reseller and looking for sales and marketing. Our builtin antivirus scanned this download and rated it as virus free. Refer to the mxie users manual for detailed information about the interface and all available mxie functions. Zultys mobile communicator for iphone the old telephone.
Zultys mobile communicator for iphone part number 9082002. With the zultys communicator you can have full call control from within a contact record, including clicktodial from the crm record, hold, transfer, call notes and call log. Dont expect to have any visibility of your call queues unless you have call center licences. Since 2006, taylored systems has been an integral part of the development and installation of the it infrastructure for the nestle beverage plant grant w. Zultys fax driver will install a printer named zultys fax to your pc. Zultys zac tutorial and introductory training video youtube. Zultys crm and application integration zultys integrates with a range of 3rd party applications and crm applications. Microsoft introduced a change via a windows patch as detailed under kb 3072640 which can result in some windows applications failing to install. For a complete description of the zip4x5, refer to the users manual, which is accessible on the internet at. This guide introduces the most frequently used mxie operations. Please note you will need to purchase zultys licensing prior to activation. The user has desktop integration option enabled in their profile in mx administrator. I can say without hesitation, zultys has an incredible product chockfull of useful, enterpriselevel features that companies of virtually any size would be happy to own.
This is a feature in even the most basic phone systems now and zultys shows contempt for its partner bus. If this isnt set there is a chance the zultys will not respond to the midcall reinvite issued at 12 the session timer. View and download zultys zip4x5 user manual online. Gateway telnet is a managed technology service provider bringing the latest technology to fit the specialized needs of each individual company. The zultys communicator integrates the zultys ip phone system and the crm application suite for full call control from within the contact record. The 5 most important steps to a successful mxie deployment. Zultys unified communications brochure hcs business solutions. Run the mxreport setup program to install the software on users pc. Click zultys call center link manage call center users add more users. Offering up high quality products and services at low prices, zultys has proven to be a great competitor in the industry. You can expand to meet your needs by upgrading user licenses up to the service capacity of an ip phone system, or you can deploy additional mx systems. Page 1 for the phone to automatically download its configuration information the dhcp server must have option 66 enabled and configured with the address of the zultys mx ip phone system. Zultys cloud services offers the exact same feature set as all the other mx series ip phone systems, but.
The following pdf documents provide detailed explanations of the many facets of a zultys system voip installation. The text above is not a piece of advice to remove mxie by zultys, inc. The zultys knowledge base system provides our resellers and end users access to software, technical documentation, application notes, knowledge base articles, and other resources that will assist in better understanding zultys products and services on a technical level. Mxie is the software client for the mx30, mx250, and mx1200 systems. Mxie and zac should not be running at the same time. This pc program was developed to work on windows xp, windows 7, windows 8 or windows 10 and is compatible with 32bit systems. Zultys cloud services is a fullyhosted turnkey unified communications as a service ucaas solution.
Binding to a device binding refers to associating either a physical hard phone or a softphone to the mxie call client. The presence indication and receipt of instant messages will be in synchronization at both devices. Create a rule based on the amount of seconds before fowawarding to your cell phone. Mxie lies within communication tools, more precisely instant messaging. This text simply contains detailed info on how to remove mxie in case you want to. Installation guides include fax, video, and mxie application. How to do the first time install and configuration of the mxie desktop application for windows and macintosh computers. It communications zultys mxie ideacom it solutions for.
Disclaimer the text above is not a recommendation to remove mxadmin version. This text simply contains detailed instructions on how to remove mxie supposing you decide this is what you want to do. Your communication system is hosted in zultys stateoftheart data centers that are fully redundant and supervised around the clock. Virginia 205 van buren, suite 120 herndon, va 20170 west virginia 402 shepherdstown pike. Using mxie and the zultys fax driver, faxes can be sent directly from applications, eliminating the need. Communicating and collaborating locally or remotely has never been easier. Zultys mobile communicator app extends the awardwinning mxie unified communications desktop client to the mobile device, and gives employees on the go access to their corporate office to connect them as if they were in the office. For further information about configuration of the phone please refer to the zip 33i administration manual. This guide describes how to install the phone and use the common features. Zultys fax driver instructions how to install the zultys fax driver 1 navigate to the ip address of the phone system depending on whether they are internal or external. Time warner itsp setup guide 0000000501 revision 7.
Mxie allows you to efficiently manage multiple voice calls. Zultys fax printer from your print menu, follow the instructions and youre sending your fax. Learn how to perform common tasks and troubleshoot issues in this helpful guide. You have multiple remote branches, all with sip phones connecting back over to the mx30 at the main office. Ensure that ignore domain received in fromto headers is checked in the sip headers section of the itsp config. Usually this occurs at 15 minutes and if not responded to the call will appear to drop for no reason. Icc supervisor options such as superview, and reporting are not included in this manual. A user is able to both be loggedin to the zultys mxie unified communications graphical interface client on hisher pc and the mxmobile user application on hisher mobile phone. When mxie is running under windows, the application can be used to directly print a document to a windows printer driver that is the zultys fax driver. An employee in the office would use the internal url, while outside the office you would use the external. The zip 33g is fully compatible with zultys award winning mxie unified communications client, allowing users to perform call control tasks such as answer, hold, transfer, park and initiate calls from their computer without needing to touch the phone.
Zultys mobile is available via the app store as a free download. To keep multiple versions of mxie, you need to copy mxie into separate directories and create new shortcuts for each version. Zultys mx series of ip phone systems seamlessly scale up to meet a companys growing communications needs, often without ever requiring any additional hardware. Zultys mobile integrates mobile workers into the corporate voice and unified communication ip phone system, providing critical functionality such as realtime presence, realtime im and secure chat. Search for the current user using corresponding form and add it 7. Mxie controls all your calling functions and lets you call and be contacted at any phone you want through the mxconnect feature. The zultys communicator provides close integration between the zultys ip pbx and the crm application suite. Install the mx25 by following the instructions in the mx25 hardware manual.
Mxie is installed in the applications folder under zultys. How to setup call forwarding in mxie how to setup call forwarding in mxie 4. Save password if enabled, zultys mobile remembers your password. With zac zultys advanced communicator you can pull your team into the same virtual room. Zultys mobile communicator integrates mobile workers into the corporate voice and unified communications ip phone system, providing critical functionalities such as realtime presence, realtime im and secure chat, single number contact, incoming call and im alerts, iphone mail integration that lets you email contacts right from zultys mobile. This software was originally produced by zultys technologies. Installing plantronics savi 770 or w440 with full callcontrol headsetbutton to hangup call these work 100 % on zultys mxie softphone follow these steps exactly, and you cant go wrong. Fax capabilities of the mx system dynam communications. Zultys crm and application integration the connect group. Download the installer from the web page of your mx which is. Its important to setup your voice mail box right away so all the features are activated.
How do i install the fax print drivers for windows and macintosh. Zultys zip 33i quick installation manual pdf download. Mxconnect lets you designate any phone as your business phone a sip phone, an analog phone, or even a mobile phone or home office phone, and twinning lets you easily switch between one phone and the other. For the ultimate in ease and convenience, you can choose a fully hosted and managed zultys cloud services with packages designed for standard business users, premium features for comprehensive unified communications capabilities, and contact center packages ideal for customer service, sales and support organizations. This procedure was used to install the mxie application on ubuntu linux 12. I have worked with zultys since 2004 as a reseller, and have worked with many different phone systems as a var and isv over the last 15 years. Auto login if enabled, zultys mobile will login automatically when the application is started. Open the document that you would like to fax word doc. As with the flexible zultys mxie unified communications interface client, the user can choose from multiple ways to perform the same function, e.
Zultys zip 33g feature rich ip phone zultys voip telephone. Step 6 enter the times and select ok how to setup call forwarding in mxie how to setup call forwarding in mxie 6. Fax capabilities of the mx system the client interface, mxie, runs under windows, mac os x, and linux. User manual zultys outlook communicator gateway telnet. Zultys technologies makes no warranty of any kind with regard to this material. Once the application is installed, copy the entire mxie folder leaving it under c. Find zultys technologies mxie specifications and pricing. How to use the basic features of mxie so that you are productive.
Layout options, address book, buddy list, user presence and notes, many ways to make calls, answering calls. Zultys mxie is a great way to manage your business communications. Please utilise this manual in conjunction with the mxie introduction video, which takes you through the functions described in this guide. Mxie users manual mxie displays a session block fo r each active communication sessi on and provides singlebutton access to session control functions, such as call transfer, conferencing, hold, and disconnect.
Zultys mixie reference guide f o r s e r v i c e c a l l. Microsoft software installation rights are required. Mxie users guide introduction mxie is the software interface by which system users can access mx services and resources. Zultys mxie software seimitsu business technology solutions. Fax capabilities of the mx system dynam communications, llc. With over 70 years of experience and representing well over 60 different technology providers, gateway telnet can be perfectly agnostic in creating the perfect mix of programs to assist a company to be more efficient, competitive and profitable. This is the best tutorial and training video for the zultys advanced communicator zac desktop application. Using the administration software for configuration and maintenance of the mx250 mxie users manual complete manual on the configuration and use of the client.
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